This bed is everything I expected!

I really like the bed, impressive metal zipper, very well made. The only thing is I should have gotten the bigger one. I went by the weight suggestions and I should have done the length of my pup. She is a long Bassett hound so a little of her back end is in the edge of the bed. I put in another order the biggest one.

I have six of these pillows. I had a problem with one immediately. The Zipper broke. I have to pin it together to use. I have written numerous times with no response. I am giving a three only due to customer service. The pillows are awesome. I have so many because I got tired of carrying from room to room. My babies love them. Please do something about this broken one so I can change my rating to what the pillows deserve.

PS I even gave these pillows to my grand dogs last Christmas so 8 pillows. I think I deserve a response.

I too had almost immediate problems with the zipper. The first time I had to wash it I found the zipper had a 4”+ area where it had separated. I did get a response from them... I was told it was my fault because I didn’t wash it right... I followed their instructions and did wash it properly. But they said it was my fault and wouldn’t help with it. The actual feel for the dogs is great and I have their really big mat for the back of my truck... it saddens me that they still haven’t resolved their zipper issue after more than 3 years.

These are great beds and we’ve bought 3 of them for ourselves and as gifts. The last one the zipper broke after one month (and one wash). No response from seller. Sad because issue could be resolved with replacement cover. They need better quality assurance.